'The drop-down that creates the action:
Problem Category:
<%=(sProblemCategory)%>">
Damaged Merchandise
Poor Comunication
Shipping Error
RMA
Out Dated Product
AR Action Invoice
Manufacturing
Samples
Address
Kleerex
Cust. Serv.
RMS
Fax
Picking Error
Packing Error
Purchasing Error
Sales Error
Equipment Error
Reason for RMA Return:
<%=(sReasonRMA)%>">
Refused
Didn't Order
Not Open Yet
Store Closed
Bad Address
Under Construction
DMG/Transit
Labeled Double
Label Missing
Out / Business
Store Moved
Reship Return
Customer Return
SSR Returned
C.O.D. Refused
Samples
Shipping Error
Not Accept
Ordered Wrong
Duplicate Order
UPS Error RTN W/O Reason
Other
Reason for AR Return:
<%=(sReasonAR)%>">
Refused
Didn't Order
Not Open Yet
Store Closed
Bad Address
Under Construction
DMG/Transit
Labeled Double
Label Missing
Out / Business
Store Moved
Reship Return
Customer Return
SSR Returned
C.O.D. Refused
Samples
Shipping Error
Not Accept
Ordered Wrong
Duplicate Order
UPS Error RTN W/O Reason
Other