@InProceedings{bauer+09:chi,
  author =       {Lujo Bauer and Lorrie Cranor and Robert W. Reeder and Michael K. Reiter and Kami Vaniea},
  title =        {Real life challenges in access-control management},
  booktitle =    {{CHI} 2009: Conference on Human Factors in Computing Systems},
  year =         2009,
  month =        apr,
  pages =        {899--908},
  copyright =    {ACM},
  publisher =    {ACM},
  url =          {https://www.ece.cmu.edu/~lbauer/papers/2009/chi09-management.pdf},
  doi =          {10.1145/1518701.1518838},
  keywords =     {human factors, access control},
}